Phil Long Hyundai of Chapel Hills
How Our Hyundai Service Works in Colorado Springs
Booking car service shouldn't feel like guesswork. This page walks you through a Hyundai service visit at Phil Long Hyundai of Chapel Hills, from your first call to the moment you get your keys back. You'll know what to expect, what to bring and which service lane fits the job. Our service center is at 1540 Auto Mall Loop in north Colorado Springs.
Your Hyundai Service Visit, Step by Step
Here's what to expect at Hyundai service with our team.
Book your appointment.
Schedule online or call (719) 722-2362. Walk-ins are welcome for routine maintenance like oil changes and tire rotations. If you have a safety concern, call us during service hours.
Check in with a service advisor.
Your advisor confirms your mileage and the reason for your visit. Describe any noises, warning lights or changes in how your Hyundai drives. Your advisor can also check your VIN for open recalls and complimentary maintenance eligibility.
Get a free multi-point inspection.
A technician inspects your Hyundai and reports the findings to you at no charge. You get this multi-point inspection every time you visit.
Review the findings and approve the work.
Your advisor explains what is due now and what can wait. You decide what gets done before any added work starts.
Factory-trained technicians do the work.
Repairs use genuine Hyundai OEM parts and Hyundai-approved diagnostic equipment.
Pick up your Hyundai.
Your advisor walks you through the work that was done. Your service records stay on file with Hyundai, which helps support future warranty claims.
What to Bring to Your Hyundai Service Visit
Quick prep helps us find the problem faster.
- Notes on the problem. When does it happen? How fast were you going? What did you hear or feel?
- A photo of any warning light. Some lights turn off before you arrive.
- Your wheel-lock key, if your wheels have locks. We need it for tire rotations and brake work.
- Your current mileage, so we can match your visit to Hyundai's maintenance schedule.
- Coverage paperwork, such as Repaired for Life or our 30-Year/300,000-Mile Warranty.
Car Care Express or a Full Service Appointment?
Not every visit needs a full appointment. Choose the lane that fits the job.
Car Care Express handles quick, routine maintenance:
- Oil and filter change
- Tire rotation and tire pressure check
- Battery health check and battery replacement
- Engine and cabin air filters
- Wiper blades
Book a full service appointment for:
- Check-engine lights and diagnostics
- Brake service
- Scheduled 30K, 60K and 90K-mile maintenance
- High-voltage battery and EV system service
- Safety recall repairs
Not sure which one you need? Call (719) 722-2362 and we'll point you to the right lane.
Waiting at the Dealership or Dropping Off
Plan to wait for quick maintenance. Our customer lounge has free Wi-Fi, coffee and snacks. For longer repairs, drop your Hyundai off and we'll contact you when it's ready. Ask about loaner availability when you book.
Service hours
- Monday–Friday: 7:00 AM – 6:00 PM
- Saturday: 8:00 AM – 3:00 PM
- Sunday: Closed
Service: (719) 722-2362
What a Hyundai Service Visit Costs
Cost depends on the work your Hyundai needs. These programs can lower it or cover it:
- Hyundai Complimentary Maintenance: basic maintenance, including oil and filter changes, tire rotations and multi-point inspections, on eligible new Hyundai models for 3 years or 36,000 miles, whichever comes first.
- Safety recall repairs: free of charge. Look up open recalls with the Hyundai recall lookup.
- Service specials: current coupons and offers.
- Repaired for Life: exclusive coverage from Phil Long Hyundai of Chapel Hills. Ask your advisor whether your vehicle is enrolled.
Your advisor gives you an estimate before work begins.
How EV and Hybrid Service Visits Differ
Electric Hyundai models don't need oil changes, so visits focus on other systems. As a certified IONIQ dealer, our EV-trained technicians handle:
- High-voltage battery diagnostics and health testing
- Software updates
- Brake and cooling system care
- EV-specific tire service
If you bought your EV or hybrid from us with Lifetime Battery Protection, our service department is the starting point for battery testing under the program.
Service for Drivers Across North Colorado Springs
Phil Long Hyundai of Chapel Hills is on Auto Mall Loop in north Colorado Springs. Drivers come to us from Briargate, Monument, Black Forest, Falcon and the U.S. Air Force Academy area.
Colorado's altitude, temperature swings and mountain driving can put your Hyundai on a severe-service schedule. Ask your advisor which intervals apply.
Questions before your Hyundai service visit? Send our team a message. For a full list of what we service, visit our Hyundai service center page.
Get DirectionsHyundai Service Visit FAQs
How long does a Hyundai service visit take?
It depends on the work. Quick maintenance in our Car Care Express lane takes less time than diagnostics or major repairs. Ask your advisor for a time estimate when you check in.
What is a Hyundai multi-point inspection?
It's a check of your Hyundai's key systems during each service visit. Our technicians report the findings to you at no charge, so you can plan for upcoming maintenance.
Can I wait while my Hyundai is serviced?
Yes. Our customer lounge has free Wi-Fi, coffee and snacks. For longer repairs, you can drop off your vehicle and ask about loaner availability.
What should I do if a warning light comes on?
Call our service team at (719) 722-2362 during service hours. If the light is flashing or you notice a safety concern, call us right away.
How do I know when my Hyundai is due for service?
Check the maintenance schedule in your owner's manual or the maintenance alerts in the MyHyundai app with Blue Link®. You can also call our service team with your mileage, and we'll check for you.
Do I need to bring anything to my appointment?
Bring your wheel-lock key if your wheels have locks, plus notes or photos of any issue. Your advisor can look up recalls and coverage with your VIN.
Ready to book your Hyundai service visit? Schedule online or call (719) 722-2362.
